General

About Luxemono
This website is fully owned and operated by Luxemono, a Singapore-registered company. Unless otherwise stated, the use of the terms within this website refers to the company, Luxemono.

Terms of Use
By accessing, browsing, registering and/or shopping on this website, you acknowledge that you have read, understood and accept our terms of use completely. If you do not agree with the terms of use in its entirety, please discontinue accessing this website.

General indemnity
By using this website, you agree to indemnify us from all claims, damages, losses, costs and expenses arising out of any breach of these conditions by yourself, or by any person using our website with your account login.

Lawful use of this website
You will only use this website in a lawful manner, and not in any way that infringes on the rights of another person. You may not reproduce, copy or distribute any information contained within this website for commercial purposes, unless with our prior written consent. If you are accessing this website outside of Singapore, your country/cityís local laws regarding website usage and overseas purchases apply.

Ownership of rights
All rights in and to this website are owned by Luxemono.

Damage to your browsing device
We are diligent in ensuring that this website is free from viruses and other malicious content, however we cannot guarantee that your use of this website will not cause damage to your browsing device. It is your responsibility to ensure that you protect your device (i.e. with anti-virus software and other tools) to ensure the safety and security of your device.

Language
These terms and conditions are only available in English. Your use of this website acknowledges that you understand and agree with the terms and conditions in their entirety, regardless of your spoken/written language.

Privacy Policy
Luxemono is committed to protecting the privacy of visitors to this Site. We collect personal information in order to give you a more enjoyable, personal and convenient shopping experience.

The use of this Site signifies that you agree to this Privacy Policy. If you do not agree to this Privacy Policy, please do not use this Site. This Privacy Policy does not apply to the web sites to which we link.
When you submit information to us, sign up as a customer on our Site, visit our Site or follow us on social media, you agree and consent to Luxemono, including its related corporations, business units, parents and subsidiaries (collectively the “Group”) to use your personal information.

Luxemono’s collection of customers’ information is crucial to the longevity of our business. We will not share or disclose your information to anyone except for approved third-party vendors (“Approved Third-Party Vendors”) who are hired for specific functions, including but not limited to order-fulfilling, delivery, postal mail, email, processing of payments and more. These vendors have access to your details, but may not use them for other purposes other than the function they have been hired to fulfil.

We may use your personal information to support and enhance your use of the Site, including without limitation: providing customer service; sending you marketing material through Electronic Direct Mailers and Direct Mailers; giving you gifts; fulfilling your order; and any other methods of supporting your use of our site.
When you sign up with us on our Site you will automatically be added to our electronic mailing list. You will receive marketing material, latest offerings, news and offers when you are on our electronic mailing list. If you do not wish to receive such offerings, you can unsubscribe by clicking “Unsubscribe”.

We reserve the right to amend and update our Privacy Policy whenever we deem fit. All changes to our Privacy Policy will be made here, and your continued use of the Site indicates your consent and assent to the Privacy Policy as posted.

Eligibility of Use
To use Luxemono’s Services, you must be at least 18 years of age, possessing a valid Credit or Debit card issued by a bank acceptable to us at the point of purchase. If you are under 18 years old, you may use Luxemono’s Services only with the involvement and permission of your parent or guardian.

By using Luxemono’s Services and confirming a purchase, you have authorised Luxemono to process a charge or charges on your Credit or Debit account in the amount of the total purchase price for the product(s) purchased. Products purchased by you are for personal or gift use and should not be used for commercial purposes, or to derive any commercial benefit. Luxemono also reserves the right to restrict multiple quantities of an item being purchased and/or shipped to any one customer or postal address.

With the use of our Services, you have agreed that we may use personal details provided by you to conduct appropriate anti-fraud checks and controls as and when required. Under such circumstances, the personal details you have provided may be disclosed to a credit reference or fraud prevention agency acceptably to us, which may keep a record of the information. 

Website Cookies
Some of the information that we collect will not personally identify you but will instead track your use of our website so that we can better understand how our website is used by end users and in turn enhance and improve your experience in using our website. This information can be obtained through the use of cookies. Cookies are a small data file transferred to your device that recognises and identifies your device and allows your device to 'remember' information from our website for future use. We may collect technical information from your web browser or mobile device or your use of our services through a web browser or mobile device, for example, location data and certain characteristics of, and performance data about your device, carrier/operating system including device and connection type and IP address. Unless you have elected to remain anonymous through your device and/or the web browser, the above mentioned information may be collected and used by us automatically through your use of our website.

Changes to terms of use
We reserve the right to change the terms of use at any time, without notice. By continuing to access this website, you acknowledge that you agree to the most recently updated terms of use.

Shopping

Account security
As a registered member of this website, you are solely responsible for maintaining the confidentiality of your account ID and password. Luxemono will not be liable should loss or damage occur as a result of your failure to protect your account.

Product descriptions
All product descriptions contained within this website have been written as accurately as possible. However, do note that there may be variations between the detailed descriptions and the actual products. All products are subject to availability.

Product Images
All product images are taken to be as close as possible to the actual item. However, there may still be slight variation. All product images in our website are best viewed with retina display screen.

Online purchases
By placing an order via this website, you acknowledge that you are at least 16 years old, or have the permission of a parent/caretaker to make this purchase. You also acknowledge that you are authorised to use the credit card you have entered to make the purchase. All orders are subject to availability and delivery limitations. If we are unable to deliver your items to you for any reason, we will give you a full refund on your order.

Payments
Accepted modes of payments are Major Credit cards - Amex, Mastercard, VISA

Our liability
We assure you that any products purchased from this website will be of satisfactory quality and fit.

Due to the nature of the personalised items available at our online store, all products do not come with a warranty of any kind and is not exchangeable or refundable.

All purchases made on this website are final. 

Product Care
Our leather range is made from genuine leather. Avoid rubbing your item against rough or sharp surfaces to minimise scratching. Try minimise touching the monogram part. Any oils will cause the monogram stamping to fade over time.

Local Delivery
All deliveries would be attempted at least once. We will not be responsilble for unexpected delays due to unforeseen circumstances beyond our reasonable control after handing the package over to third-party courier partners. 

International Delivery
Please note that packages may be subject to delays and additional taxes and duties at the port of entry of various international countries outside of Singapore. We do our best in ensuring quick and smooth deliveries internationally. However, we cannot be responsible for any delays and extra fees which may be applied by customs and duty offices of the recipient’s country. 
Luxemono has no control over these charges and we can't tell you what the cost would be, as customs policies and import duties vary widely from country to country. 

Luxemono reserves the right to make amendments to any of the above Terms & Conditions. 
In the event of any dispute, Luxemono reserves the right of final decision.